Trader Joe's reviews

4.1

81% would recommend to a friend

(10,602 total reviews)
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Bryan Palbaum

72% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,602 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits and the pay is great. The pay is great again. The pay is great again. The benefits are also great again.

Cons

-Not being heard - Accountability is non existent with this company - will drop hours in order to get employees to quit - harassment - terrible management, never seen worse - higher ups enable sketchy behavior in order to keep poisoned environment - turnout getting higher - problems aren't solved, you are either fired or you leave - favoritism is rampant! - petty behavior - managers change behavior in the presence of higher up managers - if you think you have a friend, you dont - everything except pay and benefits - management will be nicer during the interview just to get you to work

3.0
Mar 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, eclectic peers, above average wages, and an employee matched 401K. Great energy, good people, and over-all a more relaxed attitude towards work. Folks with consistency in customer service will do well.

Cons

Every region is at the whims of the out-sourced product distribution. This means that the store might have drivers who aren't vetted the same way an employee of Trader Joe's is. Also, these product warehouses have no spoilage capacity, so occasionally you receive a pallet with a dozen boxes filled with rotting kale that needs to be dealt with in the very limited store space.

3.0
Jul 10, 2016

Fading fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly team members, open management style, varied tasks, fantastic customer base. Trader Joe's is still one of the best places to work retail...however, that is changing.

Cons

Health Insurance. Sorry, TJ's, but you messed that one up big time. We all once qualified for healthcare at 20 hours average per week. That changed about 2 1/2 years ago when the requirement was moved to 30 hours per week. For those of us who work in slower markets or who have summer slow downs, it has meant that we can no longer depend on your company for our livelihood. Employees that want to work 30 hours can't due to slower business and as a result are pushed out of the insurance and into the marketplace which for my family will cost twice as much as it does through the company for comparable insurance. Scheduling has changed drastically over the last 2 years. It is no longer based on a mixture of availability and merit. It is now based 100% on availability. If you have a child, if you have responsibilities, if you are married, you can't be available 100% of the time. It's impossible. So, if that's your deal, you won't get hours. Only people with 100% availability get enough hours to live or qualify for insurance. Over a two year period, my hours scheduled have been cut in half, despite glowing reviews and raises. My availability was actually lower the previous year when I was getting more hours. I opened it up even more and got half the hours. I have no indication from management that my work is nothing other than exemplary. I'm only told that my availability is "limited." I've worked in retail before and my availability while not wide open is not "limited."

Viewing 301 - 303 of 10,602 Reviews

Glassdoor has 10,940 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.