Trader Joe's reviews

4.1

81% would recommend to a friend

(10,608 total reviews)
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Bryan Palbaum

72% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I love my coworkers, just quality people. And I really like the benefits but I'm sad I will be losing them soon.

Cons

They are cutting hours right and left even though we are a very steady store that brings in tons of money. It's obvious they're doing this because they don't want to give benefits anymore and what really bothers me about this is they're covering this up by lying to our faces about our "slow sales". Why do they expect us to believe that when we're the ones making the transactions?

3.0
Sep 7, 2014

Used to be great, not so much anymore.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's essentially a very easy, mindless job. Hours are somewhat flexible and the other employees are great. Decent benefits, but...

Cons

The benefits have been cut. Employees now have to work a minimum of 30 hours per week to qualify for health benefits whereas it used to be 17.5 hours weekly. This has negatively impacted longtime crew members and morale is down. Lots of favoritism. There is also little room for advancement if you're a woman who plans on having a family. We have only 2 (of 12) female managers who work a difficult 10 hr/day ascending/descending schedule, i.e. different times every day of the week.

3.0
Sep 6, 2014

Better than most retail, great short term job, not a viable career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are, for the most part, treated with respect. 10% discount on already cheap products is nice Employees are encouraged to be themselves Coworker/Customer harassment and abuse is not tolerated Job is not as monotonous and boring as most retail jobs…you are never on register for more than 3 hours Transferring to other stores all over the country is fairly easy and done consistently, which is great since TJs is located in most major cities. Coworkers are fun, intelligent, great attitude (mostly) Many customers are kind, interesting, funny. There is definitely a higher level of customer interaction. If you work long enough, you can make a decent hourly wage. But it will take a while.

Cons

On the flip side of the high level of customer service, you also have customers who expect you to bend over backwards for them which can result in unbelievable requests. It is a retail job…it is monotonous. After about 3 months you have learned everything you will learn and then it is just clocking your hours and getting through the day. For most employees, schedules are not consistent and in the slow season your hours will be drastically cut without consideration for your financial needs. Management unabashedly plays favorites with employees which, if you're not a favorite, will affect your hours and pay. Promotions are rare and not based on merit. In the stores in my area, we have had several promotions of people who are simply awful. My store, at least, is ridiculously sexist. Unqualified men get promoted over qualified women constantly. Pretty much every long term employee has a back injury. Training is virtually nonexistent.

Viewing 325 - 327 of 10,608 Reviews

Glassdoor has 10,946 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.