Trader Joe's reviews

4.1

81% would recommend to a friend

(10,592 total reviews)
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Bryan Palbaum

73% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Sep 20, 2012

Great company, weary of fast growth

Recommend
CEO approval
Business Outlook

Pros

I laugh eveyday. I don't dread coming to work. Coworkers become your best friends. Hard work gains respect.

Cons

Everything that other crew members have posted on this site really is true!!! Amazing that everything, all the new changes, management styles, nepotism, etc is company wide...

4.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Discount on food; health benefits; flexibility (especially with students or employees who hold two or more jobs. Being able to do different tasks in the store allows for less routine and more spontaneous contribution.

Cons

Some of the cons of working here involves the rudeness of customers, but that is hardly an epidemic. The workload may be overwhelming and the fast paced nature of the store could cause stress to workers who are unprepared.

4.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay and amazing benefits for working at a supermarket. You need to maintain 20 hrs/week to keep them, so even if this is a part-time/second job, you can get dental, vision, medical and prescription quite affordably. Eligible for two raises per year (every 6 months) If you enjoy talking with people and have a fun, energetic, customer service oriented personailty, you'll be a great fit here. Despite dealing with some customers who are not the best, most of well educated, know and udnerstand product and aspects of the store and are not like shoppers in your normal grocery store. Always doing something different: there are no departments so you get to do a little of everything. Working to floor and putting up product, running a cash register, collecting shopping carts and baskets, etc. You're not stuck doing the same thing for a 6 or 8 hour shift every day. Don't need to have food knowledge, but helpful to know about the store and products. Always opportunities to try ned things and learn about the products.

Cons

There is lack of structure to the company on a store level. Generally when hired, you are just thrown at tasks and not always throughly trained. There is no training program outside of reading the handbook and some paperwork and watching a couple of quick safety videos. Can become quite stressfull the first couple weeks to months. The "managers" are called merchants and mates and can be people who are immature, inexperinced, younger than you and overly bossy/act as if they own the place, even when the company stresses "No Beauracracy." In any store, there can be a lot of additional rules added in that are not company standards that make things awkward or difficult and quite frustrating. Reviews, though 2x/year can become vague and only give moderate feedback, with the review being broken down into sections where either a crew member "Met Satisfaction" or "Did Not Meet Satisfaction", therefore leaving you without a gray area in which many people fall for certain sections.

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Glassdoor has 10,929 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.