Trader Joe's reviews

4.1

81% would recommend to a friend

(10,590 total reviews)
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Bryan Palbaum

73% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Mar 11, 2012
Recommend
CEO approval
Business Outlook

Pros

I have been an employee at tj's for a really long time, and even years in I still really don't mind coming to work, and sometimes I am even downright excited about it. Around 100 people work in my store and around 90 of them are awesome human beings from a wide variety of walks of life. I think I would have pursued greener pastures (higher pay, more fulfilling tasks, maybe even freelance design work full time) long ago but -- and this is the case with a lot of tj's employees-- the pay, benefits and overall work atmosphere keep some really amazing people with a lot of potential in hawaiian shirts. The pay is great if you have been with the company for years even if you haven't changed positions. My hourly pay is now more than twice what it was when I started five years ago, and I technically have the exact same responsibilities. Regular crew are given between $1.20-1.50 per year as long as you are competent. My first year I was given around $3 in raises to "bring me up to the level I was performing at". Artistically speaking, you are sometimes asked to work against what you know to be good design sense, and that's a little sad. That said, you're going to do that in any visual advertising field. I can't speak for all stores by my boss is awesome. He respects my ideas and trusts our team, and that has been really great. If you're good at hand lettering and have a great design sense then your gut is right, this is probably the job for you. Doing this four days a week for years has made me (by sheer practice alone) into a great artist-- I have a grasp on color and composition that I never thought was possible. It can be a really challenging job if you make it one, but no one is going to push you but yourself. Other perks: The benefits are better than your friends with "real" jobs. $50 a month buys you medical, dental and vision. Getting sick usually means a $20 copay and a $15 script. Teeth cleanings and new eye glasses are 100% covered. The retirement has changed a little in recent years for some, but if you're over 30 years old they calculate 15% of what you made in any given year and set it aside for you on top of your full salary. No employee contribution necessary unless you want to. Paid time off is earned based on the hours you work and the time you have been with the company. I earn around 2-3 weeks year. You get to leave your work at work.

Cons

A lot of decisions come down that seem reactive rather than proactive. Communication can be spotty everywhere along the chain, there is a particularly large disconnect between the store manager and the regional manager. The company is having a identity crisis, and visually kind of feels like a yard sale. There's victorian clip art, tiki huts, rowing shirts with oars on them, and a neighborhood vibe all coalescing. Its weird and makes the art weird too.

4.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

-upbeat, positive crew and management -customer satisfaction is high -never bored, time flies with diverse job requirements -benefits are varied and wonderful -flexible schedule -pay rate is honorable; reviewed twice yearly for raises -feel supported, respected, and appreciated for hard work and good personality

Cons

-favoritism -physically demanding at times -early morning and late night shifts -always on your feet

2.0
Mar 5, 2012
Recommend
CEO approval
Business Outlook

Pros

The majority of the crew members (entry level) are really good people to work with. If you are employed permanently (not 'temporarily' or 'seasonally'), apparently the benefits are good. the discount is minor (10%). the products are great. the dress code is nice and casual. most of the customers are great too. they do put in effort to move you around a fair amount so you don't get bored (because generally speaking, a crew member works like a slave but the work isn't very mentally satisfying.)

Cons

As the company continues to grow, it becomes more corporate and less humane. i was very disappointed in the lack of communication and poor abilities of observation of many in upper mgt. There is a store mgr (captain), ass't mgrs (mates), and ass't mgrs with slightly less responsibility (merchants), then a big downward jump in responsibility to crew (entry level--cashier, stocker). Essentially, some people have stayed merchants (and have not wanted to become mates), because of the store mgrs failings and companies new direction. The step upward from crew member to either merchant or mate is now huge, because the company wiped out the supervisory positions which used to be extremely helpful to slowly and steadily go up the ladder. Now it will take years, and endless politics to advance. I found the merchants (lower ass't mgrs) to be much more confident, friendly, and open minded than mates (higher level ass't mgrs) or the store mgr (captain). This is not a good thing. Also, they want to you ask for feedback and when you do, all managers say 'speak to the store mgr', and that is infuriating. then, on top of that, the store mgr is very difficult to get to spend time with, let alone a direct answer from. Despite the diversity of people that work there, it is a place you have to fit into or they kick you out, and sometimes there is a lack of honesty and ethics in the way they communicate (getting support of honest feedback), or operate (lack of safety gear).

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