Trader Joe's reviews

4.1

82% would recommend to a friend

(10,584 total reviews)
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Bryan Palbaum

73% approve of CEO

72% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Jan 21, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is by far the best in the industry, starting at $10 to $12 dollars and hour depending on experience, and caps out at just over $19 dollars for part time employees.

Cons

Not a lot of variance in shifts. You either work at 4am 12pm or 3pm. Not a whole lot in between. Say good bye to the 8 to 5

3.0
Jan 18, 2011
Recommend
CEO approval
Business Outlook

Pros

One of the best ground level management styles you will find in retail. Kaizen people. Most employee are treated better than they realize here. Trader Joe's caps out their part timers at (when I was there) almost $18.60/hour with regular cost of living increases (wow!). The majority of the work is bagging groceries, stocking shelves, and cashier duties -- for almost $20 an hour people when you take benefits into account!!! That's better than managers in a lot of places. Not gonna find that anywhere else even in a good economy. Good health care kicks in if you work over 25 hours a week and they were extraordinarily flexible on scheduling. If you stick around, they appear to take care of you. You get what amounts to a .50-.90 cents raise every six months, all you gotta do is kiss a little butt and always say yes to whatever they ask you to do. "Clean the bathroom? No problem, where is the toothbrush." There is a reason they have so many people that never leave, there is nothing better out there.

Cons

Some employees believe that they are entitled to be less than the best because they have been there for years. Again, I was working at 10/hr next to people who were giving a fraction of the effort and customer service and they were making nearly double. This is retail people, the next customer might be your last. The smile-- not really an option-- the attitude-- not too much flexibility. You have to be nice and you have to be friendly or you are in the wrong business. So many LT employees just sucked at talking normal to customers. They never fired anybody for anything less than the most egregious of offenses however, if you had a personality problem (and everyone knew who they were) then they put you in the back or in the box (refrigerated section). Lots of whiny overcompensated part timers and there were more than a few whiny full timers. Try and take that attitude somewhere else and see what happens. Apparently the full timers were unhappy that many new management recruits were from outside of the company. I was a part timer so I was not effected directly. A lot of entitlement issues for the folks here.

4.0
Jan 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The crew you normally work with: morning / mid-shift / night tend to form a good bond of friendship. The entire crew gets along fairly well, but you do make tighter friends with the people you work with more often. The breaks you normally get during the day help keep you refreshed to work your heart out on the floor. Most problems can be solved by just talking to someone at the store. I've never had to call HR or any senior member for a problem at the store level. The flyer tastings + store tastings are always nice not only for your own self, but hearing other employees feel about the same product.

Cons

Once you're assigned a certain part of the store you stay there. You may get mixed up every once in a while, but once you express interest in one area of the store... it becomes your "thing." Sometimes full-timers will have clear differences on how a job should be done and it creates confusion. Some order writers aren't as efficient as others and it creates problems eventually for the customers, which in turn causes problems for the employees.

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Glassdoor has 10,921 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.