Trader Joe's reviews

4.1

81% would recommend to a friend

(10,587 total reviews)
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Bryan Palbaum

73% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling is nice - able to request time off and adjust what times of the week you are able to work. it used to be that only an average of 17 hours per week were needed in order to qualify for health insurance. Once ObamaCare went into effect, Trader Joe's decided employees could get just as good coverage for the same price or less through the ACA, so increased the number of hours needed to 30 in order to qualify. This was a very poor move on many fronts in my opinion. Your experience working at Trader Joe's will vary drastically based on the location and weekly sales of your store as well as what the captain is like and the people he hires.

Cons

If you are not able to have "open availability" you may not get all the hours you need. Open availability means you do not have any restrictions as to what hours you can work -- which is as early as 4a.m. all the way to 11 or 12 at night! Being able to request time off when you need to or change schedule due to school or something is probably why there have to be a lot of employees so there is somebody to take your hours when you need to attend to other things.

4.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Trader Joe's really treats their crew members well. There was always lots of free food. Demo make breakfast and dinner for the crew everyday, plus wine & beer tastings at least once a week. Pay is higher than any any other retail store for crew and they offer about $1.00 a year in raises. Good benefits for 30 hours of more per week. Company gives employees a chance to voice their opinion with yearly surveys. Great atmosphere. Fun. Co-workers are really great people. Captains can be really cool. They like to hire easy going people that match the vibe at TJ's. Some stores work with your schedule while others do not. It just depends on the management. I really enjoyed this job and my co-workers were great! Met some awesome people.

Cons

It's retail. Customers were generally very nice, but once in awhile you have to deal with the crazy customers. Hours are all over the place, especially for management who work at least one turn around shift a week (close at 10:00 at night only to be back early morning 4-6:00 am). I think those types of schedules should be illegal. Seriously messes with your body. IT"S AN INCREDIBLY PHYSICAL JOB! If you work the morning shifts your body, especially your back gets worked. Loads of back injuries from young to old people. I am nursing a back injury now. Breaking down pallets day after day can really take it's toll. Plus you have to do it quickly in order to have the store ready for customers. When the store cuts back hours, there are fewer workers but the work load is the same. Injuries are way too common because you have to do things very quickly with fewer workers, leaving less time to lift things the right way. Management is kind of a mess right now. Mates that are hired from the outside make close to 2 times the amount as those who are promoted from within the company. So those who have proven themselves to be exceptional workers by working their way up the ladder end up making far, far less money than those who are hired from Walmart and Target. It causes a lot of turn over in the management positions. Lots of Mates step down to crew members or go on to higher paying management jobs elsewhere. This problem could go away if TJ's would pay all incoming managers the same and be more transparent reguarding pay. Why not pay all starting Mates the same and at least start them at the top of the crew member scale? Seriously pay them enough so they don't have to have another job to survive. It's hard enough to work that crazy 50 hour a week schedule with the crazy hours. At least pay them for it!

1.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meet and work with a lot of good people. Provides insurance and raises.

Cons

Management is horrible, disorganized, and they don't care at all about Crew members. A lot of favoritism in the work place. Kissing butt is more rewarded than actually working hard. Expect to get write ups and lectures for stupid little things more so than getting recognition for your hard work. They hire a bunch of people but they will cut your hours unexpectedly so good luck keeping your insurance.

Viewing 133 - 135 of 10,587 Reviews

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