Trader Joe's reviews

4.1

81% would recommend to a friend

(10,600 total reviews)
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Bryan Palbaum

72% approve of CEO

71% positive business outlook

Trader Joe's has an employee rating of 4.1 out of 5 stars, based on 10,600 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Trader Joe's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Some great people to work with. A 10% discount on food Every hour you are rotated on what you do, so it makes the work day go faster. Dental/Medical insurance, 401K, and even a gym membership

Cons

People often say the reason they want to apply is because it seems like a "fun place to work." Reading the reviews, you would think employees are in a cult and wear their TJ's shirts on their days off. But here is the reality: • You are expected to lift. A lot. Heavy bags and boxes. And be on your feet for 8 hours. You are often sore at the end of the say because it is a workout physically and emotionally. • You will have about 3 interviews for a position that pays slightly above minimum wage. • While the few remaining veterans talk about how great the store used to be (25% discount, 4 raises/year, more of a 2nd family), no one talks about how great it is. • What once may have been a team/family is now every person for themselves, with sycophants rewarded for their flirtation and flattery, while hard work goes unnoticed. A few people left in frustration for this very reason. • Each store is different. One reviewer had managers that would accommodate your schedule for, say, finals. Our store was rigid when someone wanted to change from 12am to 11pm ("that's why we hired you") while giving new hires the early shift that was requested. • Tastings were once a regular thing so you could talk about the products, available for much of the day. Then they stopped doing them. They were brought back only because crew complained. Now we have them once a week (maybe) and can sample food - for about 5 minutes, eat-it-and-beat-it style. Outside of that, we are expected to know a constantly changing stock by buying it ourselves from the low wages we make. • The turnover is surprisingly high – as low as a few days, on average, about 3-6 months. I have even seen a number of mates leave in a very short time, and a couple that are already saying that they are looking for other work, because the scheduling leaves little work/life balance. • Here is the kicker: At least 2 new hires have complained about the coldness of some of the staff. To this day, there are about 10% of the staff that have never even acknowledged me, made eye contact with me, nor said hello to me once. I have no idea how they got a job here.

4.0
Oct 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Overall, I've been very happy with my position at TJ's primarily because of the fun, supportive work environment and really fair pay. I had no prior experience in retail, but they started me off at $11.50 an hour, which is certainly not bad for a grocery store! Every six months, there's an opportunity for a pay raise if you get positive reviews from management and don't have any negative write-ups. In turn, the managers' own pay also depends on our reviews of them, so it's a very fair system that, for the most part, I think encourages everyone to treat one another with respect. Also, the mates (our managers) feed us a lot of delicious food for free, partly so that we can expand our knowledge about the store's products, but also just because they're thoughtful and nice! This is certainly a job that keeps you on your feet, which I actually quite like! I don't enjoy all of the roles that we have to play in the store, but, I love that the job generally keeps me active and moving around all day. However, if you tire easily or can't do heavy lifting, then there are also quite a few positions around the store that aren't quite as labor-intensive. Scheduling can sometimes be an issue too, but there isn't necessarily much that can be done on that front. I am almost always on closing shifts and often work weekends since that's the time when the store needs workers the most, but this schedule makes it incredibly difficult to find time to hang out with friends. I do think the mates are understanding about this, though. They try to vary the schedule a bit so that you get some reasonable free time. And, of course, they're generally flexible and try to accommodate your preferences whenever possible.

Cons

At the end of the day, it's a retail job, so you get a lot of retail problems, most of which stem from difficult customers as opposed to the company itself. The difficulty of the clientele can vary widely from store to store, so the degree and frequency of difficulty may be relatively high or low depending on the location. I suppose the store where I work falls somewhere in the middle, though there are certainly days when it feels like all of the worst people decide to come in at once. There are two main things about the company itself that actually really bother me. First, I don't like how secretive it can be about the sources of its products. I just wish there were a bit more transparency with respect to information about suppliers. And second, I absolutely hate how much excessive packaging there is for so many of the products and the lack of a more comprehensive vision of environmental stewardship and sustainability. It is absolutely absurd that the store I work for, which has been around for over a decade, only just recently got a large recycling bin. And even with it there, I still see my own coworkers routinely throwing recyclable plastic bottles and aluminum cans into the trash. Additionally, I don't think that the cups at the demo station used to serve food and beverages are recyclable, nor am I certain that they are sustainably sourced. If at the very least the cups were made of a plant-based plastic, I wouldn't be quite so annoyed with how much they contribute to the waste the store produces. At least the cardboard and most of the plastic wrapping from packages is recycled, but the ideal would be to not even have so much of it in the first place by simply reducing the unnecessary quantities used to package the products.

1.0
Oct 9, 2017

Rego Park, NY

Recommend
CEO approval
Business Outlook

Pros

-Health Benefits -food tastings -break up work with hourly log -hiring process is fast

Cons

-Schedule is bad, you'll be working most of the time early am (like 4am) or night (until midnight or later). If you have friends and family look elsewhere -You have to move to a different store temporarily when promoted to manager -It's retail and repetitive even if work is broken down -Managers have to work 10 hours -Customers are unusually needy at this store, they think Trader Joes is there to caress their ego -No union, that explains a good amount of the above, for example mates working 10 hours. Labor movements fought for 8 so it looks like we are going backwards. -No consistency with managers, you'd think your working in two different stores -Micromanaging, usually done by the subpar managers or the people that don't do anything and think that's something -One of the few places (or only) that makes you raise a paddle to call a customer to your register. On top of that you'll have some managers tell you to have your paddles up every 2-3 seconds (usually the ones who micro manage). -Pay is terrible, what else can you expect from a private retail company owned by a capitalist -I know at least 2 people who make more than me who came after me (and around same age and education level) but because of the wage increase they can in very close or more to what I make.

Viewing 289 - 291 of 10,600 Reviews

Glassdoor has 10,938 Trader Joe's reviews submitted anonymously by Trader Joe's employees. Read employee reviews and ratings on Glassdoor to decide if Trader Joe's is right for you.