TransUnion reviews

3.6

59% would recommend to a friend

(2,778 total reviews)
avatar

Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about credit. the credit reporting bureaus, and about fraud.

Cons

Managers consist of several who have insufficient education and training (only high school education). An employee makes an uninformed decision without consulting with more knowledgeable sources. When someone attempts to get more clarification and attempts to correct the problem (sometimes in order to avoid a lawsuit), that employee becomes defensive. When Quality Assurance is unable to find anything wrong with a representative in the call center, they then make up new rules in order to justify their jobs. Managers in the call center agree that the call was fine, but they are afraid to override the QA's decision.

4.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

If you demonstrate a hardworking attitude and a dedication to the company there is a lot of room for growth. TransUnion provided me with a lot of external training, allowing me to advance and improve my skills. Internally a lot of the associates are very friendly and took the time to further mentor me. The future is bright for TransUnion Canada, and it would be a perfect time to get on board with the company. Despite the grievances of some, TransUnion does offer a lot to their employees and continues to look for ways of improving.

Cons

Majority of the associates are overloaded with work, which for some raises the level of stress. Job security at times is questionable.

Viewing 2578 - 2580 of 2,778 Reviews

Glassdoor has 3,154 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.