Travelers reviews

4.2

84% would recommend to a friend

(6,790 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Feb 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee health benefits are good.

Cons

If you divide the pay by how many hours you must work to stay off the 'lists', you're lucky to be making minimum wage. Upper management aka 2VPs and up are only concerned with numbers/metrics. If ever you tell them no to extra duties or getting deployed, they will stop at nothing to make your life miserable until you quit. Doesn't matter if you have young kids, if it is your month to deploy (and it's mandatory that you sign up once a quarter to deploy), you will only get 24 hour notice to be wherever they need you to deploy to for 2 weeks minimum. Also, if you are signed up for a particular month and it is the last day of the month, you are still deployable. So instead of being deployable 4 months out of the year, it's actually 8 months which makes vacations very challenging.

1.0
Oct 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive Coworkers were good people

Cons

I left this company more than 2 years ago and I still can't get over how it all went down. I'm going to gloss over what most people would consider more important aspects like cramped cubicles, micromanagement and a job that was totally different than what was described (but looking back maybe I didn't ask the right questions). First thing I noticed when starting in this office is there were 2 toilets in the men's bathroom for the entire floor. God forbid you cut it close on the day someone brought in free k-cups, you'd have to try one of the other 2 floors to find an open bathroom. Then when you get back to you desk you gotta explain to your manager why you've been gone 10 minutes. Another day the company decided it would be real moral booster to make a parody of Macklemore's Downtown music video in the office and the guy from accounting who was tasked with shooting the video on his iphone turns into Spielberg. There are 3 elevators in this shared building and this guy's gotta commandeer one to get the perfect shot of some people lip syncing in it. Finally, and this is the thorn that I cannot shake. At some point in my employment, the company handed out some swag and this included a Traveler's branded coffee cup. After I gave my 2 weeks notice, cause I think I'm a considerate guy, I was phoned in the coming days and told not to come in. They first told me they would mail my stuff to me, but they agreed to let me come to the lobby and they would hand me my boxed up knick knacks. Guess what wasn't in that box? That's right. It wasn't even a good cup, but this is a breech of common courtesy (have some of that insurance jargon).

1.0
Jan 6, 2018

Great company if you don’t work in Personal Lines

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great benefits -hiring diversity (great opportunity for retired leaders to re-enter the workforce) -brand recognition -international company -strong product -product and marketing innovation

Cons

-No Diversity in Leadership -Little work-life balance. Most employees cannot work from home. Even if your job function is one that can be done remotely there is still no accommodation to even occasionally work remotely. -No advancement opportunities in Personal Lines -lower pay when compared to industry -no training or formalized onboarding program -Bonuses are given based on popularity not results -In certain lines of business, women and people of color are consistently ranked lower so they don’t have the opportunity to receive raises or bonus...thus widening the wage gap. However, because employees are forbidden to discuss salary, there is no way to bring this to the attention of the right people b/c doing so would reveal that employees have been discussing a forbidden topic and be terminated. -the company offers tuition reimbursement but employees are declined when they try to use it. Be prepared to cover the cost of your own education if you come to this company. -The company wants to be innovative, but doesn’t embrace technology

Viewing 94 - 96 of 6,790 Reviews

Glassdoor has 7,550 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.