Item: Travelers
Rating: 4
Author: Former employee - Customer Care Specialist

Question 1

Is Travelers a good company to work for?

Accepted Answer

Travelers has an overall rating of 4.2 out of 5, based on over 7,549 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 84% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI, UPDP and Managing Account Executive.

Question 2

Does Travelers pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

Question 3

How satisfied are employees working at Travelers?

Accepted Answer

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

Question 4

What are the top reviewed jobs at Travelers?

Accepted Answer

Claims Adjuster (294), Account Executive (206), Underwriter (175), Account Manager (115), Claims Representative (108), Software Engineer (96), Intern (80), Manager (78), Customer Service Representative (73), Director (68), Account Executive Officer (65), Associate Account Executive (63), Insurance Service Representative (60), Outside Property Claims Representative (50), Unit Manager (48)

Question 5

What are the pros of working at Travelers according to real employee reviews?

Accepted Answer

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 882 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 458 reviews)); "Good pay and conditions here" ((in 443 reviews)); "Flexibility and good work life balance" ((in 348 reviews)); "great training compared to other insurance company's" ((in 186 reviews))

Question 6

What are the cons of working at Travelers according to real employee reviews?

Accepted Answer

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 141 reviews)); "No bonuses for those who are young and single." ((in 103 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 76 reviews)); "Too much favoritism with promoting practices" ((in 44 reviews)); "workload is heavy and the job is stressful." ((in 42 reviews))

Question 7

What are employees saying about Travelers layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

Question 8

What are the top reviewed Travelers locations?

Accepted Answer

Hartford, Saint Paul, Richardson, Houston, New York, Charlotte, Alpharetta, Orlando, Dallas, Atlanta, Spokane, Richmond, Chicago, Knoxville, Denver, Overland Park, Naperville, Centennial, Buffalo, Diamond Bar, Tampa, Hunt Valley, Walnut Creek, Phoenix, West Bridgewater, Morristown, Melville, Boston, Los Angeles, Rancho Cordova

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