Travelers reviews

4.2

84% would recommend to a friend

(6,789 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent growth opportunity, business trips

Cons

Non-competitive pay, hybrid schedule, issues with upper management, felt undervalued

3.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Travelers gives great benefits for medical and time off. The people on my team and my direct supervisor are great to work with.

Cons

Cutting back on employees by implementing more AI strategies, which customers struggle to use. Expecting employees to do more work with the same amount of time. OT used to be offered if we were busy, but now its strongly declined. I have been handling auto claims for Travelers for over 10 years, but I am currently working on getting OUT of the auto department due to how impossible they have made it to keep up with the workload. I will go backwards in my career if it gets me out of the auto department

Viewing 139 - 141 of 6,789 Reviews

Glassdoor has 7,549 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.