Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)
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Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to start and build the foundation for underwriting, PTO and flexibility

Cons

Doesn’t seem like management knows what to do with you once training is over. The transition from the training material to the desk was jarring. There is also a lack of transparency regarding goals and expectations. They change throughout the year which makes it difficult to plan.

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Travelers Response
7mo
Thank you for sharing your perspective with us. It’s great to read that you have found Travelers to be a supportive environment for building a foundation for your underwriting career. We appreciate your thoughts on the transition from training to a full-time role, as well as performance transparency.
5.0
Dec 3, 2025

Supportive management

Recommend
CEO approval
Business Outlook

Pros

Happy with direct management. Quality remote work environment.

Cons

Heavy work load and steep expectations for customer satisfaction surveys.

4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management Excellent peer groups Opportunities to volunteer in community Supports innovation Above average pay and benefits 20 days PTO and insurance coverage from day 1 Opportunities to move across lines Opportunities for annual raises and bonuses Employee recognition

Cons

Chaotic when there's a downturn in the economy Pushing new tools which need better vetting/understanding prior to widespread rollout Say that they will promote from within but this is rarely seen; instead they shuffle managers from spot to spot because of organizational overstaffing and lack of foresight All complaints are the same for any corporate location and in fact, are minimal at Travelers when compared with other well-known established corporations, so if corporate is what you want, this is about the best there is

Viewing 253 - 255 of 6,803 Reviews

Glassdoor has 7,565 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.