Does Travis Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Travis Credit Union employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Travis Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Travis Credit Union?

60% of Travis Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travis Credit Union 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Travis Credit Union?

Contact Center Representative (14) , Financial Services Representative (7) , Branch Supervisor (3) , Manager (3) , Analyst (2) , Associate Financial Services Representative (2) , Branch Manager (2) , Call Center Representative (2) , Card Services Specialist (2) , Digital Delivery Manager (2) , Intern (2) , Relationship Manager (2) , Software Engineer (2)

What are the pros of working at Travis Credit Union according to real employee reviews?

"Benefits are great." ((in 22 reviews)); "Great People from top to bottom!" ((in 11 reviews)); "the pay is decent but alway offering raises" ((in 6 reviews)); "Great work/life balance" ((in 6 reviews)); "Friendly coworkers, community" ((in 5 reviews))

What are the cons of working at Travis Credit Union according to real employee reviews?

"Communication is a bit poor between management and employees and cross departmentally." ((in 11 reviews)); "Upper management really are clueless to what goes on in the branches and how limited we are, and how to position the branches." ((in 4 reviews)); "Better training and management." ((in 3 reviews)); "Technology is outdated" ((in 3 reviews)); "Favoritism is rampant and you will get singled out if you are not meeting unrealistic expectations made for every single worker in a team" ((in 3 reviews))

What are the top reviewed Travis Credit Union locations?

Vacaville , Fairfield , Antioch , Dixon , Phoenix , Napa , Woodland , Vallejo , Philadelphia

Travis Credit Union reviews

3.6

60% would recommend to a friend

(126 total reviews)

Kevin Miller

84% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travis Credit Union has an employee rating of 3.6 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travis Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

126 reviews

5.0

Oct 20, 2025

THIS is how a business should be ran

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great diverse group of people throughout the whole company - Recruiting recruiting experience was seamless and painless - They give you the tools to be successful in your role - Lots of opportunity for growth

Cons

- I didn't join the company sooner

Travis Credit Union Response

8mo

Thank you for the fantastic review! We’re thrilled to hear your experience was seamless and that you feel equipped for success. A diverse team, growth opportunities, and the right tools are exactly what we strive for every day. As for your only ‘con’ - not joining sooner - don’t worry, we’re working on inventing a time machine for future hires (just waiting on the budget approval!). Until then, we’ll settle for making sure every day here feels like the right time to be part of Travis Credit Union. Thanks for being part of our journey and for reminding us why we love what we do!

2.0

Oct 4, 2025

As with any relationship, things often seem ideal in the beginning.

Manager

Recommend

CEO approval

Business Outlook

Pros

It's a great place to work for when you first start. I was one of the best places I've ever worked for. They do invest in their employees. They have learning and development. Most people are good people there, but not all.

Cons

Leadership seems to be steering the organization toward a fintech-style operation, which sometimes feels misaligned with the community-focused values traditionally associated with a credit union. Advancement appears to depend more on internal politics and executive relationships than on measurable performance or merit, which can be discouraging for motivated employees. There are concerns about unequal treatment and a lack of transparency in how certain employees are managed or supported, suggesting that diversity and inclusion initiatives may not be fully effective in practice. While the organization was once a positive and supportive environment, recent experiences with ineffective management and unresolved behavioral issues have made it difficult for some employees to feel safe or supported. The organization offers stability for employees content with their current positions, but it provides limited opportunities for professional development or upward mobility.

Travis Credit Union Response

9mo

Thank you for sharing your perspective and for your years of service at Travis Credit Union. While we’re upgrading our digital tools, our commitment to advocacy, teamwork, and community remains constant, shown recently through special programs supporting federal employees impacted by the government shutdown. Advancement opportunities are guided by updated processes that strengthen transparency and equity. We’re pleased to see promotions increase year over year across our diverse employee population, and we’re always open to feedback when gaps occur. Unprofessional conduct is never acceptable. If you ever feel unsafe or unsupported, please report it so we can act quickly. Beyond role-specific training, we offer leadership programs, coaching, and on the job development to help employees grow their careers. If you’re unsure about your next step, we welcome a conversation.

5.0

Sep 17, 2025

Strong Employer where you can make a difference!

Operations

Recommend

CEO approval

Business Outlook

Pros

I've been at TCU for a few years and the changes in leadership, culture, and deeper focus on compelling value for our members are amazing. This is a great organization if you want to join a place and make a difference.

Cons

There is a lot of change as TCU works to make things better. I like that, but change can be hard for people that like "status-quo."

Travis Credit Union Response

9mo

We appreciate your perspective and are glad you value the progress we’ve made. While change takes adjustment, it helps us create a stronger organization for our members and employees. We’ll continue providing the support and communication needed to make it a smooth process. Thank you for being part of our journey and for helping us shape a stronger future together.

Viewing 4 - 6 of 126 Reviews

Jobs at Travis Credit Union

Financial Service Representative - Pinole Branch

Financial Service Representative -Fairfield Branch

Financial Service Representative - Suisun Branch

Credit Policy Analyst - RETURNSHIP ELIGIBLE

Financial Analyst - RETURNSHIP ELIGIBLE