Does Trident pay their employees well?

According to anonymously submitted Glassdoor reviews, Trident employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Trident. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trident?

49% of Trident employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trident 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Trident?

Customer Service Representative (CSR) (9) , Customer Service Representative (5) , Artist (4) , 3D Artist (3) , Software Developer (3) , Administrative (2) , Artworker (2) , Consultant (2) , Manager (2) , Senior Artist (2) , Senior Customer Service Representative (2)

What are the pros of working at Trident according to real employee reviews?

"Great people and always had good staff events" ((in 8 reviews)); "Great colleagues, makes working in the company a lot more bearable" ((in 4 reviews)); "Good pay" ((in 3 reviews)); "Some staff are friendly and helpful." ((in 3 reviews)); "Chill work environment, nice people" ((in 3 reviews))

What are the cons of working at Trident according to real employee reviews?

"Micro management, indecisive, to many processes" ((in 9 reviews)); "Not always the best communication between different departments." ((in 4 reviews)); "Some managers aren’t qualified to be managers, just hinder people’s progress." ((in 3 reviews)); "Too much work to deal with" ((in 3 reviews)); "Management is too hands off and there isn’t enough training for the positions." ((in 3 reviews))

What are the top reviewed Trident locations?

Cincinnati , Charlotte , Richmond , Reston , New York , Sand Point , Troy , Dallas , Fort Worth , Windsor

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Trident

Part of Sonoco (SC)

Trident reviews

3.2

49% would recommend to a friend

(114 total reviews)

Annette Brooks

55% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Trident has an employee rating of 3.2 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trident employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

114 reviews

2.0

Jul 29, 2025

Great colleagues, poor management

Artworker

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, some life long friends made Training was delivered well.

Cons

Expectation to work additional hours with little notice. Poor higher management. Lack of understanding of the actual work being done by employees.

2.0

Jul 28, 2025

Dying trade, great people, poor middle management

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

The colleagues, they made this place and you where happy to go to work.

Cons

Unfortunately, now lots - it started pre covid and has gradually got worse. The scrape of ex SGS management turned it downhill.

3.0

Jul 25, 2025

Trident

Housing officer

Recommend

CEO approval

Business Outlook

Pros

Nice team, good to work with

Cons

Salary not high enough for my liking

Viewing 4 - 6 of 114 Reviews

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Great colleagues, poor management

Dying trade, great people, poor middle management

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