Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 63 reviews)); "Good salary compared to similar positions with other companies." ((in 47 reviews)); "People are nice and efficent" ((in 40 reviews)); "There are great company events and team" ((in 28 reviews)); "work life balance is good" ((in 26 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews

2.0

Jun 23, 2024

Too many workflow and test

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Free tea break, good colleague

Cons

Bad management, misuse power, silent discrimination, lack of knowledge and direction.

1.0

Jun 21, 2024

How they manage really

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Monthly gift and monthly activities

Cons

I was quite disappointed with my experience using Trip.com. The organization was severely lacking, and their handling of customers was poor. When issues arose, they showed no concern for the customers' well-being or satisfaction. It felt like they didn't care about us at all. I would not recommend using this service

5.0

Jun 16, 2024

review

Assistant product manager

Recommend

CEO approval

Business Outlook

Pros

good workplace vibe, friendly coworkers

Cons

not so much benefits, long hours

Viewing 322 - 324 of 835 Reviews

Jobs at Trip.com Group

Market Manager (Osaka, Japan)

Market Manager, Americas

Senior Product & Business Analyst, US & Canada