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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (835 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      835 reviews
      4.0
      Apr 26, 2024

      The Trip.com Experience

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can rapidly advance your career within the company at Trip.com in a short period. Travel Benefits: Working with Trip.com grants you an allowance that can be used to purchase products available on Trip.com.

      Cons

      Management may sometimes set ambitious targets or expectations that can be challenging to meet, potentially leading to stress or burnout.

      2.0
      Apr 25, 2024

      Bad management and communication

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet a lot of people.

      Cons

      The problem there is their relaying a lot with the headquarters in China. A lot of issues with communication and they tend to follow the number strictly, so a lot of expectations without any training about how to achieve it. They also impose you time shift and hours of work, and love to control all your time. This include in some way obligatory work full time and lack of flexibility. They have quite a lot of employees leaving the company often. I had also the feeling the company often abuse of the fake until make it culture.

      Viewing 343 - 345 of 835 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 933 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.