Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 68 reviews)); "Good Salary and work palces" ((in 52 reviews)); "People are nice and efficent" ((in 39 reviews)); "There are great company events and team" ((in 31 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Training is also another issue at Trip." ((in 9 reviews)); "Toxic leadership" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (836 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews

5.0

Nov 16, 2023

Fast market expansion

Market manager

Recommend

CEO approval

Business Outlook

Pros

Training and onboarding process were thorough, ensuring newbies were well-equipped to handle the responsibilities. A lot of opportunity for growth, surrounded by nothing but astute and driven people.

Cons

Expected to work after hours on some days to collaborate with teams across the border.

5.0

Nov 16, 2023

A gratifying journey

Account manager

Recommend

CEO approval

Business Outlook

Pros

From the moment I stepped into this role, I was embraced by a supportive and encouraging team that fostered my growth and development. The company's commitment to excellence and its dedication to providing exceptional customer service have been instrumental in shaping my professional journey. Managers understand and recognise the importance of maintaining a healthy equilibrium, which has significantly contributed to a positive and motivating work atmosphere. This balance, coupled with the flexibility offered, has allowed me to perform at my best and remain enthusiastic about my responsibilities.

Cons

Lacking a clear path for those looking to climb the corporate ladder due to its limited size of branch offices.

3.0

Nov 12, 2023

Just soso

Ml engineer

Recommend

CEO approval

Business Outlook

Pros

easy to work on project

Cons

complex to manage relationship with boss

Viewing 391 - 393 of 836 Reviews

Jobs at Trip.com Group

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Company ratings over time

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Reviews by job title

Fast market expansion

A gratifying journey

Just soso

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