Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)
avatar

Jane Sun

88% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews
5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

What I really enjoy the most about working at Trip.com is the opportunity to work with people from so many different nationalities, working environment is really good, the Company offer the opportunity to grow and move to different position, if you enjoy the Travel Industry I think this is a really nice place to get experience, good benefits and perks including travel credit every year, I really enjoy the events and activities that we often have at the Edinburgh Office make your feel part of the company and also motivated.

Cons

If I have to say something as cons I would say the volume of workload, this is a very busy contact Centre in constantly growing but is manageable.

5.0
Jan 9, 2026

GREAT TO WORK WITH

Recommend
CEO approval
Business Outlook

Pros

Trip.com is a great company to work for with a truly supportive and people-centered culture. The work-life balance is respected, and the hybrid setup allows flexibility while staying productive. The benefits are thoughtful and meaningful, including snack allowance, travel vacation subsidy, shuttle service, birthday cakes, and company merch. Long-term employees are also well taken care of, which reflects how much the company values loyalty and growth. What stands out the most is how Trip.com genuinely values its employees. Advance salary creditation and working with colleagues from different cultures creates a dynamic and enriching environment. The HR and Culture teams consistently organize activities that encourage engagement and connection across the organization. These initiatives allow employees to enjoy their work, build relationships, and take a healthy break while staying motivated. Trip.com provides a supportive environment where employees can continuously learn through collaboration with diverse teams and exposure to different cultures. As the company continues to grow, there is strong potential for even more structured learning programs and career development opportunities that will further support long-term employee growth. Overall, Trip.com fosters a positive, inclusive, and supportive workplace where employees feel appreciated.

Cons

None for me at this time.

Viewing 391 - 393 of 836 Reviews

Glassdoor has 934 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.