Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)
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Jane Sun

88% approve of CEO

73% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews
4.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

In house agent. Good pay. They are generous, especially if you are really performing good.

Cons

Left because of stress. Too much OTs due to workload that time. Got depressed. If it didn't happened, I will not leave the company.

3.0
Oct 12, 2025

Decent at best

Recommend
CEO approval
Business Outlook

Pros

1) Company is financially stable. 2) Nice office in prime location. 3) Use of AI in everyday work is highly encouraged. 4) The app is experiencing good growth in the market.

Cons

1) Strict time tracking system. 2) Poor/ non-existent communication between functions. 3) Ultra fast-paced that makes no sense.

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Trip.com Group Response
8mo
Thanks for speaking up sincerely — we hear you. We're actively working on the areas you mentioned. If you have specific ideas, please email hr_socialmedia@trip.com. Your input directly helps us shape positive change.
Viewing 409 - 411 of 836 Reviews

Glassdoor has 934 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.