Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 64 reviews)); "Good salary compared to similar positions with other companies." ((in 52 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "office politics not easy to stay" ((in 5 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (836 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews

5.0

Jun 13, 2023

review

Senior manager

Recommend

CEO approval

Business Outlook

Pros

good office vibe, management staff do care junior staff.

Cons

can enhance more on training and personal development

2.0

Jun 11, 2023

Trip.com and CTRIP.com are not the same

Market associate

Recommend

CEO approval

Business Outlook

Pros

In a big OTA company, with a wide platform, the process is very standardized, and SOP is always provided.

Cons

Little chance of being promoted, and the atmosphere is a little depressing in some teams.

4.0

Jun 5, 2023

Big potential ahead

Account manager

Recommend

CEO approval

Business Outlook

Pros

Vibrant and exciting venture; very friendly office environment with a great office location and facilities. Extremely generous company, the pay is higher than the industry average. There's a good level of flexibility and management team is supportive to employees' needs.

Cons

Management style is not consultative, decisions are made from top and cascaded to bottom with little or clear communication. Quantity is often preferred to quality.

Trip.com Group Response

3y

Thank you for your thoughtful and insightful review, we will take your feedback on board. We hope you continue to enjoy working at Trip.com. If you would like to discuss any further feedback, please contact wevalueyourfeedback@trip.com

Viewing 430 - 432 of 836 Reviews

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review

Trip.com and CTRIP.com are not the same

Big potential ahead

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