Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 64 reviews)); "Good salary compared to similar positions with other companies." ((in 52 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "office politics not easy to stay" ((in 5 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (836 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews

4.0

Jul 31, 2025

Shape the future

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

I am someone who takes initiative and looks for opportunities to make things better. I enjoy supporting my team and the company to focus on what truly matters, helping to drive success today while building a stronger foundation for the future

Cons

I am a proactive and dedicated professional who consistently seeks ways to optimize processes and support team success. By focusing on efficiency and collaboration, I help the company achieve sustainable growth and create long-term value for the organization.

5.0

Jul 29, 2025

A good employer

Ai quality controller

Recommend

CEO approval

Business Outlook

Pros

Ideal for anyone who enjoys a very international environment and working as part of a team. Ongoing opportunities to learn new skills. The AI-related operations are right at the cutting edge of current technology.

Cons

The work is constantly evolving, and major changes can occur without advanced notice. However, you become accustomed this this.

5.0

Jul 24, 2025

Nice team

Product operations

Recommend

CEO approval

Business Outlook

Pros

nice team; large dataset to encounter with

Cons

paid not that high, sometimes overtime work

Viewing 433 - 435 of 836 Reviews

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Company ratings over time

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Shape the future

A good employer

Nice team

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