Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good salary compared to similar positions with other companies." ((in 49 reviews)); "people are nice and helpful" ((in 41 reviews)); "There are great company events and team" ((in 29 reviews)); "Good benefit and travel incentives." ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

76% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (835 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews

2.0

Apr 19, 2023

Not worth it

Team leader

Recommend

CEO approval

Business Outlook

Pros

People, office, location, amazing colleague

Cons

Management, bad attitude, not worth it

4.0

Apr 18, 2023

Fun but a little tired.

Chinese teacher

Recommend

CEO approval

Business Outlook

Pros

Trip. Com help people around the world to achieve the trip successful and in a very quality way.

Cons

The work shift can be a little be more humanly also should raise the paycheck.

2.0

Apr 16, 2023

No

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Just the salary and some of the colleagues

Cons

Management shifts and no support whatsoever

Trip.com Group Response

3y

Thank you for your review. We are sorry to hear you are experiencing some challenges with the shift patterns. We aim to provide a supportive and nurturing environment and will continue to make improvements in this area. If there is anything you would like to discuss, please contact wevaluefeedback_uk@trip.com

Viewing 460 - 462 of 835 Reviews

Jobs at Trip.com Group

Market Manager (Osaka, Japan)

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not worth it

Fun but a little tired.

No

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