Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 48 reviews)); "People are nice and efficent" ((in 40 reviews)); "Good benefit and travel incentives." ((in 33 reviews)); "There are great company events and team" ((in 32 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 12 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Chinese work culture, complicated structures, internal politics." ((in 6 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Skip to content Skip to footer

Notifications

Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (834 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

834 reviews

2.0

Dec 15, 2022

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salary was alright for the work

Cons

Cared more about customers than staff

3.0

Dec 14, 2022

Good

Account manager

Recommend

CEO approval

Business Outlook

Pros

It is a good experience being an Account Executive at Trip.com

Cons

Please let me pass this part thank you

3.0

Dec 13, 2022

Nice office, management was a nightmare

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Nice office, diverse and international team

Cons

Management couldn't care less, some promotions had nothing to do with people's professional abilities. Micromanagement and patronising attitudes are normal.

Trip.com Group Response

Thank you for your review. We are sorry to hear you had some unenjoyable experiences at Trip. If there is anything you would like to discuss, please contact hr_uk@trip.com

Viewing 535 - 537 of 834 Reviews

Jobs at Trip.com Group

Senior Product & Business Analyst, US & Canada

Market Manager, Americas