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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (834 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      834 reviews
      4.0
      May 30, 2024

      not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products are competitive in the market; the working hours are reasonable

      Cons

      Sometimes the working hours are long

      4.0
      May 23, 2024

      Advice from former customer service from Trip.com

      Overseas support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is pretty good for a job that's not super high up, since I'm basically just a phone support specialist at the company. But the salary is enough to live comfortably as a recent grad in Shanghai. Work-life balance is on point these days, and everyone here is friendly because we're not competing against each other.

      Cons

      This job has no future because essentially you are just a telephone customer service as soon as you need to use your English ability to speak to foreigners, and you will not receive respect, you need to digest a lot of complaints and negative emotions every day, even if you work here for 10 years, you are still just a customer service, which will not help your future career.

      Viewing 565 - 567 of 834 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 930 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.