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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (834 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      834 reviews
      4.0
      May 27, 2022

      Not bad

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Career opportunities. Lovely colleagues. Nice offices. Structured company.

      Cons

      Very strict internal policies. Different people got different pay (they get you for as cheap as they can) The 'mistake/ praise' system for agents but with no tangible benefits. Rigid structure.

      avatar
      Trip.com Group Response
      4y
      Thanks a lot for your review. We're happy to know you enjoy your working here. While if you have any other concerns, feel free to contact us at wevaluefeedback_uk@trip.com.
      5.0
      May 26, 2022

      Good environments

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good environment and great co-workers

      Cons

      Probation time it’s a bit too long

      avatar
      Trip.com Group Response
      4y
      Thank you so much for your feedback. Great to know you enjoy the working environment and love the friendly team here. Good to have you onboard. If you have some other feedbacks, feel free to contact wevaluefeedback_uk@trip.com.
      4.0
      May 23, 2022

      not bad for a part-time job

      Seo content writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy job and clear instruction to follow, pays resonablly.

      Cons

      can't get promotion for who does part time.

      Viewing 589 - 591 of 834 Reviews
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      ReviewsTrip.com Group reviews

      Glassdoor has 930 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.