Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "There are great company events and team" ((in 33 reviews)); "Good benefit and travel incentives." ((in 33 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(833 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

833 reviews

4.0

Sep 22, 2023

Not too bad

Market manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment, colleagues were nice and overall atmosphere is very relaxing

Cons

Some teams wont have full benefits, KPI changes a lot, slow growth opportunities

3.0

Sep 17, 2023

It's not bad

Product manager

Recommend

CEO approval

Business Outlook

Pros

too much unpaid OT long work hours

Cons

salary is ok, colleagues are nice

4.0

Aug 31, 2023

Great culture

Customer services

Recommend

CEO approval

Business Outlook

Pros

Company culture, funded office activities, great teams

Cons

The pay isn’t great, and you have to deal with a lot of complaints mostly due to the downfalls of the systems processes

Trip.com Group Response

Thank you for your review, please feel free to contact us at wevalueyourfeeback@trip.com with any specific feedback.

Viewing 601 - 603 of 833 Reviews

Jobs at Trip.com Group

Senior Product & Business Analyst, US & Canada

Market Manager, Americas