Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 49 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 32 reviews)); "Good benefit and travel incentives." ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "Training is also another issue at Trip." ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

1.0

Dec 5, 2019

one of the worst ever place to work at

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

free coffee, good salary and if you have good colleagues with you

Cons

working at this company definitely is my darkest chapter. bad management and environment. There only have the boss but not a leader

1.0

Dec 3, 2019

Don't bother

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice office in the city center

Cons

Work/life balance is completely off. Be prepared to work most weekends and shifts between 7am - 11pm. Don't bother asking for a weekends off or shift changes. They don't care. Most managers have no clue what they are doing.

4.0

Dec 2, 2019

fast pace but good pay

Tour guide

Recommend

CEO approval

Business Outlook

Pros

good pay and get chance to learn from a lot of people and hearing different voices

Cons

exhausted and too fast pace to take rest

Viewing 760 - 762 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Market Executive, Americas

Senior Business Analyst, US & Canada

Market Manager, Japan

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

one of the worst ever place to work at

Don't bother

fast pace but good pay

Jobs at Trip.com Group

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