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      Trip.com Group

      Engaged Employer

      Trip.com Group reviews

      4.0

      75% would recommend to a friend

      (833 total reviews)
      avatar

      Jane Sun

      88% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      833 reviews
      4.0
      Mar 19, 2025

      Supporting and encouraging people in the office

      Regional training specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can't speak for all managers as I don't know, but mine is very supportive and eager for my development understanding very quickly what my areas of interest are and gets me involved in related tasks a lot. The office environment is great with lots of lovely people from so many cultures, The office admin and culture team work very hard on making us feel welcome and comfortable. The office is very central and around lots of amenities. The team I am in are very dynamic and so we are changing continuously, within the last year in particular. This can be a con depending on the person, but for me a pro as I am gaining a lot of experience.

      Cons

      Being a global company, there can sometimes be delays in information from the central team or there can be miscommunication.

      4.0
      Mar 19, 2025

      Great Progression Opportunities, but Salary Could be Improved

      Leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of career progression opportunities for those willing to grow. Approachable management that supports development. A generally positive work environment with good learning experiences.

      Cons

      Management salaries can be on the lower side. The promotion process can be frustrating.

      5.0
      Mar 19, 2025

      Working experience

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Comprehensive training program for new hires. - Ample time allocated for learning the necessary theories was incredibly helpful to ensure that we had a solid foundation before moving forward. - The length of the coaching phase was perfectly balanced and highly satisfying. - I also appreciated the opportunity to participate in surveys as it allowed us to provide feedback on what worked well and suggest potential improvements. - Staffs in the office are friendly and very welcoming which helps to create a supportive and positive work environment. - The company offers a clear path for career advancement, providing employees with numerous opportunities to grow and develop professionally. - The company excels in maintaining open and transparent communication between management and staff. - The company consistently recognizes and rewards employees for their hard work and achievements.

      Cons

      - Some of the materials in training were lacking examples related to the topic & may also sometimes be a bit confusing due to the wordings.

      Viewing 199 - 201 of 833 Reviews
      Related searches: Trip.com Group jobs | Trip.com Group salaries | Trip.com Group benefits | Trip.com Group interviews
      ReviewsTrip.com Group reviews

      Glassdoor has 929 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.