Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 60 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 37 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 27 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Toxic leadership" ((in 9 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

834 reviews

1.0

Dec 10, 2024

Siloed working environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

people are nice to work with, as long as you don't do business with them

Cons

Everything works very siloed, each depart has their own business to do, oftenly do not inform or consult other department, and blame people for not providing usful feedback. They fire people unexpectedly

3.0

Nov 27, 2024

Trip.com Group SH Office, Vacation BG

Bd specialist

Recommend

CEO approval

Business Outlook

Pros

Office location, next to Hongqiao Railway Sta. where you can easily have weekend getaway

Cons

Office politics, too many senior staff/leaders don't do much actual work but gossip all day long.

2.0

Nov 27, 2024

Okay if you are not aggressive

Business development

Recommend

CEO approval

Business Outlook

Pros

Pretty chill, industry standard package, work life balance

Cons

This Chinese company suffers from bureaucratic inefficiencies, including excessive red tape, cumbersome approval processes, and a user-unfriendly system. Internal communication is poor, even within teams. Management quality is substandard, seemingly based on tenure or personal connections rather than merit.

Viewing 259 - 261 of 834 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada