Tripadvisor reviews

3.4

48% would recommend to a friend

(1,373 total reviews)
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Matt Goldberg

24% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.4 out of 5 stars, based on 1,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 28, 2020

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture Awesome work perks Innovative

Cons

Not easy to move up or grow Higher pay to those higher externally

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Tripadvisor Response
6y
Thank you for sharing your feedback. We're glad that you enjoyed your experience as part of the Tripadvisor team.
4.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

The people at TripAdvisor are easy going, friendly, caring, and extremely intelligent. They are perhaps some of the most competent people I have ever worked with. Add the great team to phenomenal perks like free lunch, dogs in the office, a fitness center with nice locker rooms, a pub and game room, and you've got a great great place to work.

Cons

The company is trying to figure out how to grow its revenue and what it wants to be a five years from now. The vision is a bit hazy so you might find yourself working on a big new initiative, only to find the company is changing directions to another big new initiative. It can be frustrating, but I am hopeful that they will find their way in the next couple of years.

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Tripadvisor Response
6y
Thank you for your thoughtful feedback. The people at Tripadvisor are what makes it a great place to work, so hearing directly from employees about how their colleagues positively impact their experience working for us is always great news. We also appreciate that you’ve highlighted some of our office perks. As Tripadvisor continues to evolve, we’re excited to embrace the strategy we have in place.
2.0
Dec 27, 2019

TripAdvisor/Bokun Boston

Recommend
CEO approval
Business Outlook

Pros

TripAdvisor is a strong Boston (Needham) headquartered company. It's pretty philanthropic which is great. The benefits (health insurance, catered lunches, occasional swag) are strong when compared to other Boston based companies. If you live in Boston, working out of the office next to TD Garden is great. There are 2 floors that contain a few business units (primarily Viator and Bokun) and 2 kitchens. Both kitchens have coffee/beer on tap, and can be a nice place to hang out with coworkers. Work- Life-Balance is also decent. This is a cool company to work at if you're straight out of college, particularly if you work at HQ, since there are more employees/business units to network with.

Cons

Boston office location is rough when you need to commute to HQ in Needham, which they even have you do on your first day. The shuttle to HQ takes an hour and the shuttle back to the Boston office takes 90 minutes, which is due to the multiple stops it makes along the way, directly through the city. This is brutal Bokun specific, no matter your role, you will be tasked with a new goal every month. There is zero room for career growth, and skill development is minimal. Compensation is significantly below that of most tech companies in Boston. Furthermore, the product isn't intuitive and is difficult to learn. Half of your day-to-day is spent assisting with support tickets. Individual contributors have a lot of previous experience, but that is ignored by leadership. You're expected to keep your head down and obey orders. If you can do this and like doing this, you're set.

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Tripadvisor Response
6y
Thank you for taking the time to provide feedback about your experience of working at TripAdvisor. As our company continues to grow, we are appreciative of ex-employee comments that highlight our strengths as well as areas upon which we can improve. Thank you for acknowledging that we provide a friendly, comfortable and collaborative work environment. We are also pleased to hear that you also enjoyed our extensive benefits. However, we are sorry to hear that you did not feel that the complementary shuttle bus between the Boston office and Needham HQ was beneficial due to the number of stops and traffic congestion. The pick- up/drop offs are scheduled so that as many employees as possible have the opportunity to use the shuttle bus at convenient locations. As our Bokun business continues to grow and develop our business goals and objectives will rapidly change and adapt to meet the evolving and dynamic external environment. To be successful we believe that colleagues need to align and be flexible in their approach to their work so as to maximize their contribution and focus on business priorities. As Never Stop Learning is one of our core values, we support individual development and offer an extensive training curriculum highlighting opportunities to further your career development both within your team and TripAdvisor. Again thank you for your feedback which helps us on our journey to be a great place to work for everyone.
Viewing 376 - 378 of 1,373 Reviews

Glassdoor has 1,693 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.