Tripadvisor reviews

3.5

51% would recommend to a friend

(1,365 total reviews)
avatar

Matt Goldberg

26% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 9, 2020

Was a sinking ship pre covid

Recommend
CEO approval
Business Outlook

Pros

Benefits and food although we are told those will be gone once we are back in the office

Cons

Company tries to do everything at once vs doubling down in key areas. Can’t break away from Google traffic dependency.

avatar
Tripadvisor Response
5y
Thank you for taking the time to share your feedback. We are happy you have enjoyed the many great benefits Tripadvisor offers. Our leadership team constantly strives to work together and remain transparent, especially during periods of transition. As with any large organization, change is inevitable. However, amidst the change we believe Tripadvisor has a strong, viable strategy in place.
3.0
Sep 4, 2018

Great People, Great Benefits, Lack of Appreciation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits including free lunch, an on-site gym, a vacation reimbursement, Summer Fridays, a pub, a game room, etc. . . Some managers are very flexible about allowing employees to work remotely. The majority of people I interacted with were great - intelligent, dedicated, down to earth - the type of people you want to work with. The online travel industry is an exciting sector to be a part of and the work is interesting. The company does try to do some fun events to reward employees but they require you to have the time to be able to attend them.

Cons

No clear path to career advancement. It seems like the skills necessary to get a promotion are undefined, secret, and left to the whims of each manager. I worked so many hours I wasn't able to go on vacation or take advantage of other benefits like the gym, yoga and meditation classes, etc. They are trying to squeeze every ounce of productivity out of employees, running a lot of teams very lean, not promoting anyone at lower and mid-level, and people are burnt out and discouraged. A lot of turnover in HR and certain other teams makes you wonder what's going on.

2.0
Feb 27, 2017

High stress, little direction.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office, good compensation, free food, free beer, convenient location and lots of company events.

Cons

"Speed wins" is the motto that prevails. Strategic long term planning isn't what is valued. Management often utilizes a tactic of creating false pressure to try to get employees to do more in less time which only seemed to create more stress and less quality. Don't try going to Human Resources for help, very little of what you say stays in confidence.

avatar
Tripadvisor Response
9y
Thank you for sharing your thoughts. You mention in your review that one of your concerns is voicing issues to Human Resources. I apologize that you’ve had a negative experience. Our HR team strives to provide meaningful feedback to the business and improve channels of internal communication. My hope is that we can begin a conversation and build a level of trust between you and the HR team. I believe we’d both benefit from a more in depth discussion, so please feel free to reach out to me directly. I'd welcome the opportunity to meet in person. Beth Grous Chief People Officer
Viewing 58 - 60 of 1,365 Reviews

Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.