Tripadvisor reviews

3.5

50% would recommend to a friend

(1,373 total reviews)
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Matt Goldberg

24% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 10, 2017

Excellent Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work at. Management is driven and the work ethics are top notch.

Cons

Can't really think of any. Felt like family.

3.0
May 8, 2017

Don't be fooled by the Name

Recommend
CEO approval
Business Outlook

Pros

Free lunch during the week, snacks and drinks, benefits are good. That's pretty much it! That's pretty much it! I need to write 20 words so here you go!

Cons

I gave 3 stars only as I believe that there are good people working there, but if there was a rating for management I would give 2 stars and I'm being nice with 2 stars! Once I was hired I was pretty much just thrown into the wolfs Den and had to fend for myself! Very little guidance and training. No follow up on my progress just asked to perform many tasks and once completed no feedback or positive reinforcement. No thank you for the time put in just what can you do for me next. My manager was there. That's pretty much it just there! You are asked to think like an owner and work that way. That's all and good but how can you when you are not aware of much of the product or info on how to attack the area of weakness. If I were an owner of my own business I would know how to go about it because I know my product and I know the focus! Without having the proper information how can you! Poor management guidance and support and as I mentioned there are some good people working there but the majority act as if they are there for a paycheck and rather not get to know you and rather just do there work and get out! So you can have great benefits but the culture and management need to be there as well cause I rather have a great working relationship with my colleagues and good management if it meant having less benefits!

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Tripadvisor Response
9y
Thank you for your feedback although it’s disappointing to hear that you didn’t have a more positive experience here. We take it very seriously when employees choose to leave TripAdvisor, and we want to understand why so that we can address the appropriate issues. As is true in many organizations, customer support can be a fast paced and challenging department, which may not be the best fit for everyone. We provide employees with many tools and resources to help them succeed, but we recognize that there’s a learning curve. I agree that management support is crucial. While there’s always room for improvement, I’m proud of the significant strides that we’ve made in both employee and manager development over the past several months. In alignment with our core value “ we never stop learning,” we continue to invest heavily in employee training programs. Thanks again for your thoughts and we wish you the best of luck in your new role. - Karl Marriott
3.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Perks, really smart and fun people to work with, individual and team bonuses, dogs.

Cons

Bad management gets rewarded, lower salaries because of perks

Viewing 982 - 984 of 1,373 Reviews

Glassdoor has 1,693 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.