Tripadvisor reviews

3.5

51% would recommend to a friend

(1,370 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 7, 2016

Not the company I started at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full Medical and dental, free lunch, 'summer Fridays'

Cons

Palpable stress caused by upper management not knowing product, not listening to their direct reports, sending 'flame mails' to a wide audience of people, making sexist and unprofessional remarks and being mostly uninvolved in everything except budget talks. Zero career development. You're just a 'head,' you're not a person.

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Tripadvisor Response
10y
I want to immediately apologize for any sexist or unprofessional remarks that you may have experienced while working here. TripAdvisor does not tolerate these type of remarks, and I ask that you share your specific concerns with your HR Business Partner or me as soon as possible, so that we may appropriately address them. We pride ourselves on having the world’s largest travel site and community, and for being a fast-moving, product driven company. We have programs in place to provide visibility to product development, but there is always room for improvement. We appreciate your feedback, as we are always open to suggestions on how to improve product communication, and would welcome the opportunity to hear from you directly. Thanks for remaining a dedicated employee to TripAdvisor over the past 3 years, even with the changes on your team. We truly value your contributions to the incredible growth we’ve experienced as an organization. We are a different company than we were 3 years ago, but we believe we’re a better company, and we’re excited to tackle the opportunities and challenges ahead. Beth Grous Chief People Officer
2.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Directly building something people use is great

Cons

No career growth, I was in the same role 3 years after I was hired. "Speed wins" is used to justify sloppy work and never addressing the mountain of technical debt. New technologies, even those proven elsewhere in the industry, are resisted.

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Tripadvisor Response
10y
Thank you for your feedback. We are happy to hear you felt this was a great first work experience and you enjoyed working on our product. As with any successful company we have accumulated technical debt. Historically debt was not addressed in a timely manner, but that changed significantly back in the summer of 2015. Now teams and individuals are empowered to address debt throughout the organization. Also, It is reasonable to say that we did not strike a good balance in adopting new technologies; however using new technologies in a high volume environment requires a lot of consideration. That is also an area being rectified albeit at a slower pace than addressing our technical debt. We wish you the best of luck in your new position and thank you again for your feedback. Nick Shanny SVP Engineering and Operations
5.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Everybody in TripAdvisor is friendly and nobody tries to hinder anybody else. If you work hard, you get appreciation. Company is very supportive of its employees in any way: health insurance, gifts, and more.

Cons

No good career advancement advise from manager.

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Tripadvisor Response
10y
Thank you for your feedback. We are happy to hear you are feeling supported and enjoy working at TripAdvisor. Developing strong managers at TripAdvisor is a high priority for us. We do recognize that there is still room for improvement however and we are working hard to further develop our leadership training efforts this year. If you feel you are not getting what is required from your manager – I’d like to hear from you. Please feel free to contact me directly and we can work on addressing the issue. Nick Shanny SVP Engineering and Operations
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Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.