Tripadvisor reviews

3.5

50% would recommend to a friend

(1,370 total reviews)
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Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits to bring you in You can find excellent people who eventually will leave this company.

Cons

Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt.. Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion. The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders. There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness. From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond. There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team. Too much centralize decision from head office doesn't bring value to the UK office. No available opportunities to move between divisions and learn more from this company. and subsidiaries. At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

4.0
Jan 7, 2015

A good Place to start

Recommend
CEO approval
Business Outlook

Pros

Good benefits and a strong salary even for entry level positions. The free lunch 3-4 times a week is good plus the unlimited snacks and drinks. A nitpick here is that they tend to restock the drinks nobody likes and cycle out the ones that I like and are gone. Developing is fast paced and changes can be shown to others very quickly after completion. This is a full stack development which allows for all engineers make their own design decisions for the implementation. There is good communication with the product managers which allows the engineer to give a fair amount of input. The people at the company are awesome. The culture tends to be laid back in the teams and the environment promotes asking other engineers for help on difficult sections. There are a bunch of training classes for spoken languages and other trainings. However they are not easily accessible or I never felt that they were easy to seek out. It would be better if fewer were offered at a time and have a visible place to access and sign up. There is some support for this but it could be better. There are plenty of things to do at the office, including video games, board games and a foosball table. But aside from the foosball table, these get rarely used if at all.

Cons

Mobility within the company is difficult. In order to switch teams or offices you need to be excellent at your current position. The culture for this is one of blame. Bugs you introduce are tracked and remembered indefinitely. These all detract from the excellent rating. This is a serious problem, if you are placed on a product that doesn't interest you, it is difficult to excel and switch to another part. Work life balance is not the greatest. Engineers are advised that 40 hours is the minimum, and working beyond that is a good way to show their exceptional work. The code base is not in the best state. Code is often copied and pasted which leads to errors or outdated code permeating the entire website. Encapsulation is not very well achieved because of this. Similarily the opposite can occur, where several different ways of doing the same thing are implemented as part of different projects which introduces inconsistencies. Code is rarely cleaned up, however there seems to be a push to do more cleanup projects.

4.0
Jan 6, 2015

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance compensations benefits

Cons

luck of opportunities / not easy move between deparments

Viewing 1186 - 1188 of 1,370 Reviews

Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.