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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      50% would recommend to a friend

      (1,369 total reviews)
      avatar

      Matt Goldberg

      24% approve of CEO

      20% positive business outlook

      Ratings by demographic groups

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 30, 2013

      if you work in a team with good managers then it's great company; if not...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits, provided lunches, sponsored great parties, lots of employee support.

      Cons

      it's absolutely true that who manage your team 99% decides your life at this company. If you are lucky to be in a team with good, experienced managers who know how to reward and respect employees' work, then you are happy; If you are unfortunately fall in a team that the managers are unprofessional, then you are miserable. It was so funny that my team went through a series of org change and the managers are new to the team. Since they took over, people kept leaving. What they did accordingly was to hide as much as possible the news of people leaving, instead of clearly and openly talking to current employees. And once i told that i wanted to quit, the vice president of the team stopped talking to me, pretending that i was not in existence any more. This is not mature and unprofessional and selfish and silly.

      avatar
      Tripadvisor Response
      12y
      Thanks for your review. We agree that your manager hugely impacts how you feel about your job and the company overall. Given this, as we noted in an earlier response, we've worked on improving our leadership development programs and new manager programs to grow our managers and their leadership ability. We're excited about the initial growth we're seeing as a result of these programs. However, we recognize that you've specifically cited change management/communication as an area that we can improve. This is very much noted and something that we are indeed working on improving.
      3.0
      Nov 25, 2013

      Financially rewarding, but not a lot of fun.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company continues to grow and has products that put it ahead of the curve in the travel space. It continues to innovate and diversify it's products and has placed itself in a position to continue to do well. Compensation and benefits/perks can be very good.

      Cons

      It can be a very political environment, you need to have relationships with the right people to succeed in the long term. Often management is not concerned with how things are done, just that they get done. This trickles down the chain and employees are often viewed as resources to achieve a goal regardless of the impact to them. In many groups you either sink or swim and if you sink you can get thrown under the bus and can become the scape goat for a unsuccessful project or initiative. I also agree with a previous reviewer that noted that TripAdvisor is keenly aware of glassdoor reviews and strongly encourages current successful employees (those that just got promoted, had a good experience, etc) to write positive reviews on working at Trip. While there may be nothing technically wrong with this, the approach seems odd for a company based on unbiased reviews.

      avatar
      Tripadvisor Response
      12y
      Thanks for your feedback. We're thrilled that you found TripAdvisor financially rewarding. We're also pleased that you think we build cool products that are ahead of the curve--we think so too! We're disappointed to hear that you didn't have a lot of fun since we think fun is a pretty important part of our culture (and part of what makes us a Boston Globe Top 100 Place to Work). As we grow, we're continuing to find ways to scale and prioritize projects to ensure that we maintain our focus on speed wins (which has helped us to create our cool products) but also keep work/life balance a key priority. We're glad that you've given us this feedback on Glassdoor since, as noted in a previous response, we're actively encouraging all employees to give us unbiased and honest feedback through this site.
      4.0
      Nov 19, 2013

      Busy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, compensation, oh and the company is a rocket ship.

      Cons

      The company grew faster than its infrastructure so all its supporting systems are unable to scale for the growth it has had/is planning. Management needs to recognize that speed wins can only get you so far and you need to fix the foundation.

      Viewing 1252 - 1254 of 1,369 Reviews
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      ReviewsTripadvisor reviews

      Glassdoor has 1,689 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.