Tripadvisor reviews

3.5

50% would recommend to a friend

(1,369 total reviews)
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Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Oct 3, 2013

The customer is irrelevant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are competitive, the benefits are good, the office location in London is very central.

Cons

For a consumer brand TripAdvisor cares little about what the consumer actually wants. It is almost entirely a technology/product focused company with little insight into consumer behaviour, trends, or demands. In other words, it's all about "the click", or the short-term financial gain, as opposed to the long-term view of building a well-loved consumer brand. They still use pop-ups - need I say more!?

1.0
Oct 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Company Culture, and colleagues are friendly and mature enough to work closely together. Company benefits are fantastics. Strong sales-team members.

Cons

Poor Management in APAC Business Listing, no guidance, no vision, no direction, and only one way communication which management did not take any action for every challenges that sales person feedback to them. Sales Organization is led by Regional Sales manager who did not make any single call and not knowing the product and the market condition. Sales Structured is very un-clear internally and externally. Favoritism is too obvious. Management did not protect every single deal that you bring in. And in fact we always encounter lost some of the deals to 3rd party reseller who can offer more discount to the client. Management keep hiring new sales person even the market is bad and saturated. No career growth in the company, you will be doing the same thing for years and many years. Commission pay-out always delayed and happened many times, and they don't see the urgency and importance to pay commission in time. what a joke, this is sales organization, every sales person are rely on commission on their living! If you resign from the company - no holding back from the company, basically they will just accept and did not try to retain the employee. - just keep hiring new staff.

4.0
Sep 25, 2013

Good Internship, flexible hours, small fast teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, lots of fun. Located in Boston which is a nice change from the software's push towards California and NYC.

Cons

Not as many perks as other tech companies with which they compete for employees, fewer intern activities than desired.

Viewing 1270 - 1272 of 1,369 Reviews

Glassdoor has 1,689 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.