Tripadvisor reviews

3.5

51% would recommend to a friend

(1,370 total reviews)
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Matt Goldberg

24% approve of CEO

23% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Many promotion and raise opportunities if you do great work. Many smart people to learn from. Product is getting better and better. Business is doing very well. You will learn many interesting things about running a large website. Company favors incremental changes with metrics and emphasizes speed to market.

Cons

Nearly impossible to do an overhaul of a major page or a component, because it's so metrics driven. But it does happen sometimes, if the person pitching the idea is persuasive enough. Related to the previous point, it's hard for designers and engineers to innovate and get company to invest on various ideas so they keep those to themselves. This is reflected by low hackweek participation rate and low activities in open source community and local tech events.

2.0
Jun 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The people who work at FlipKey are pretty much the only thing that make the company a tolerable place to be. These are mostly dedicated, hard-working and flat-out nice people, many of whom have been with the company since before the TripAdvisor purchase, who are hanging on due to an old sense of loyalty and / or stock option hopes. The company provides good comp and benefits, and there are snacks in the kitchen, both of which are things you'll find most anywhere these days. Work-life balance is also fair, possibly better than average.

Cons

Senior management has a negative and condescending attitude toward the vast majority of employees. Recognition and thanks are foreign concepts, which has resulted in incredibly low morale and a high turnover rate. There is zero potential for advancement or growth in any department, and employees have become used to the idea that keeping their heads down and doing what they're told is the only option. Creativity and innovation are non-existent.

3.0
May 2, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some wonderful people across all the departments; very smart, engaging, passionate about their work. I genuinely looked forward to seeing my co-workers every day. Their benefits are amazing and they do a really great job of staying on top of what the competition is doing in order to attract and keep talent. They feed you great food several times a week and the snack options are free and have everything from fruit to fritos. They are incredibly generous about trying to keep their employees happy with "stuff". The CEO is incredibly generous when it comes to supporting a variety of charitable organizations.

Cons

With the exception of one or two folks, the executive team seems completely uninterested in what the "worker bees" on their teams are doing. I think in the time I was there the exec for my group spoke to me a total of 10 minutes and that was because I approached her. I never saw her walk around and check in with folks -- I recognize they are extremely busy, but how hard is it to take 15 minutes a few times a month to walk around their departments, talk to people and make them feel like having them there makes a difference? The company is not THAT big and if you are still selling yourself as a start-up then you should know the folks on your teams. If you want to be promoted WHO you know is far more important than WHAT you know. Being a SME in your field and working hard is great, but it probably won't get you promoted, it will just get you more work. I will still refer friends to certain departments or teams, but I would make sure they know the good, the bad and the ugly and let them decide for themselves whether or not they want to pursue a career at Trip.

Viewing 151 - 153 of 1,370 Reviews

Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.