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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      51% would recommend to a friend

      (1,371 total reviews)
      avatar

      Matt Goldberg

      24% approve of CEO

      23% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.3

      Career opportunities

      2.7

      Senior management

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jun 1, 2015

      Pretty Average Job

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      FllipKey, or TAVR, as it has become, is a fairly decent place to work, offering: - Good pay, relative to the Boston area - Outstanding benefits - High traffic, big data website presents interesting challenges - B2B, B2C, and Internal web interfaces allow varied experience - Lots of very experienced developers who share knowledge freely - Exceptionally intelligent, very friendly people across the organization

      Cons

      - Execs have little interaction with indiv. contributors, don't understand of how to motivate - Focus is completely on ROI and parity with competitors, NOT on building great products - Tech stack is stale, employing lots of old and lesser-used tech (like prototype js) - Colleagues are uninspired due to stale tech and boring organizational goals - There's little positive reinforcement for putting in the extra effort - Due to the above the codebase has been hacked together, with high technical debt - There is virtually no career development, in a shrinking team with fixed leadership

      avatar
      Tripadvisor Response
      11y
      Thank you for your feedback. As you noted, we are very proud to be a company that is made up of bright, hard-working and outgoing people, who are always willing to share their knowledge with others. In terms of career opportunities, or lack thereof, I was a little surprised and sorry to hear that you think there aren’t any. Within the Engineering team alone, we have promoted a number of individuals over the last few months. We also have no shortage of opportunities for people to take the lead on projects and teams, and we try to encourage people to take advantage of these opportunities as we want our employees to continue to grow and we want to reward initiative. You’ve raised some good points about our tech stack as well as our communication. In regard to our tech stack, this is something we are aiming to fix. We have already begun looking at the various ways we can improve it, all while continuing to deliver a great product. And while we have made some strides with our communication, we have more we want to do in this area. Thanks again, Tracey
      4.0
      Nov 20, 2014

      Don't be misled by the bad reviews- people mainly write reviews here when they're unhappy, not loving the company

      Customer care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I may be biased, but I think that the employees at FlipKey are some of the greatest people that you could work with. Intelligent, outgoing, fun... the list goes on and on. To go along with the fantastic coworkers, the work environment/benefits are comparable to Google, in that you'll be challenged to find a company with better ones. Full health, dental, vision, 401K, travel reimbursement, commuting reimbursement, fitness reimbursement. A brand new office in the north end right next to the Garden, where we usually get emails about ticket deals for games. In the office we have hot, catered lunch provided a minimum of 2 times a week, and breakfast every other Friday. That's not to say that you couldn't create a meal out of all of the snacks in the office. A full pantry, multiple coffee machines, 2 kegs, a wine bar, etc etc. Lots of vacation time & holidays and they encourage you to use your sick days. Managers listen to your problems and actually care about you & your well-being. Very flexible, approachable & willing to help at all times

      Cons

      If you're not the type to speak up for yourself, this is probably not the place for you. We're all adults here and no one's going to baby you or be a mind-reader if you're unhappy. Keeping those negative feelings bottled up until you end up quitting isn't benefiting anyone. My manager is great and any time I've ever had a problem it's been resolved by talking it out. Customer service is a difficult position to be in no matter where you work, and you're always going to be dealing with people who are unhappy. That seems to be more of a reflection on the position itself and not related to the company necessarily.

      avatar
      Tripadvisor Response
      11y
      Thank you for your feedback. I’m glad you are enjoying all of our many great benefits – we are working to improve them every day based on feedback from our employees. We are also very focused on the professional growth and development of our employees, which we achieve by offering an expansive library of courses and trainings, as well as a tuition reimbursement program. If you have any additional feedback, please let our Human Resources Department know. Thanks, Tracey
      2.0
      Jun 11, 2014

      Great people to work with, not so much to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with Ping pong table, 2 kegs, free snacks Great benefits Standing desks OK pay

      Cons

      Management since TripAdvisor take over is pretty bad. They forget they have people working for them, not robots. Virtually no advancement, growth, or learning opportunities. No innovation, just trying to copy other vacation rental companies

      Viewing 169 - 171 of 1,371 Reviews
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      Glassdoor has 1,691 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.