Tripadvisor reviews

3.5

50% would recommend to a friend

(1,365 total reviews)
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Matt Goldberg

23% approve of CEO

22% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 16, 2015

Misleading and Disingenuous, worker mill...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch severed 3 days a week Snack bar with drinks Direct manager is pretty opened to work from home if needed

Cons

Where to begin. This is not a rant it is fact of what happened to me and others. They are very disingenuous during the hiring process. you are offered all these promises in the offer letter if you meet the goals. Your director and direct manager gives you a rave review and tells you that you are an exemplary employee and you have met and exceeded your goals and you are set for full bonus and salary increase this year. Then comes to actual salary increase of 0% and a tenth of the bonus promised in your offer letter. I was told this happens to everyone their first year, I had to ask, did I hear that right??? yes I did. very disappointing when one leaves a very good job to come to TripAdvisor in hopes of bettering them selves and then they are lied to during the interview process and in the offer letter. the praise does not justify the raise (or lack of) In good conscience I could not recommend this company for employment. There is a very high turn over here as the work life experience isn't great and the treatment of workers in-regards to compensation. I worked weeks away from my family and 15 to 17 hour days building this company out, and there was no thanks. My direct manager and Director were great but at the VP level i believe they are out of touch and don't allow the lower management to have any intercourse in the compensation benefits other than rating their subordinates. Also it is hard to get anything done as the upper management in my group manages by intimidation, everyone has their management style but in this case it makes lower management overly nervous to take acceptable risk in doing the job. Some may say that this is my experience only but, please read other reviews, I am absolutely sure you will find others just like this, along with some good reviews. For a college hire this may be a good fit and jumping block but for a highly skilled professional like me it was literally a slap in the face and insult. I can understand a low salary increase or bonus if the company was doing bad but, TripAdvisor is doing great.

1.0
Dec 11, 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For now I still have good vacation time plan, sure it will change soon

Cons

Over worked to the point of health conquences Teams not being backfilled no matter how many leave Many benefits slowly going away Too many levels of management who don't understand what is happening or seem to care

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Tripadvisor Response
7y
I'm happy to see that you are enjoying our vacation policy, we strive to provide our team with industry leading benefits and perks. As TripAdvisor grows and evolves some teams are impacted more than others. Your concerns appear to be very team specific and given that you are a current employee I encourage you to connect with your team leaders and HR business partner to discuss. Specific feedback about the workload can help inform decisions about hiring and balancing work.
3.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

+ The new needham headquarters has some truly stellar amenities. Lunch 5 days a week, game room, full gym with locker rooms, etc. + There are some really amazing people that work there and I miss them dearly. + This is a great first job out of college, a tremendous learning experience.

Cons

- Product is always right and seems to have little sympathy for the engineers they work with. It is very easy for a Product Manager to insist that something be done over the weekend when they aren't the ones that have to do the actually engineering work. Not all product managers are at the same caliber either with makes the work even more frustrating. - There is too much politicking. People have become territorial instead of cooperative which makes every day a slog. - Engineering has very little input into the product roadmap which eventually forces some of the best engineers to seek new employment at smaller companies.

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Tripadvisor Response
10y
Thank you for your feedback. We’re glad you were able to enjoy the new headquarters and positive learning experience here. Engineering is critical to our success and we take your concerns and the concerns of others leaving TripAdvisor very seriously. It’s disappointing to hear of the collaboration struggles and imbalances within teams because collaboration between product and engineering is crucial to delivering high quality products. We continue to invest in making sure that engineering and product teams work effectively together to build products that we’re proud of and deliver great experiences to our users. We appreciate you making us more aware of the challenges you experienced and wish you the best of luck in your future endeavors. Nick Shanny SVP Engineering and Operations
Viewing 22 - 24 of 1,365 Reviews

Glassdoor has 1,684 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.