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      Tripadvisor

      Engaged Employer

      Tripadvisor reviews

      3.5

      50% would recommend to a friend

      (1,372 total reviews)
      avatar

      Matt Goldberg

      24% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Oct 4, 2021

      Not a bad job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job was one of the easiest I’ve had. Responding to emails and occasionally a live chat. Sometimes 2 or 3 chats at once but it was easy stuff.

      Cons

      Only con was the coworkers and management team. They had all been there too long and had too many cliques and politics.

      avatar
      Tripadvisor Response
      4y
      Thank you for taking the time to share your feedback as we value opinions from current as well as former employees, and we appreciate you highlighting our strengths as well as areas we can improve upon.
      3.0
      Jul 14, 2021

      Change

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Change of management brought down the place. Went from caring to not and then overworking everyone.

      Cons

      Overworked too many side projects

      avatar
      Tripadvisor Response
      4y
      Thank you for your feedback. The company holds itself to a high standard in regards to ethics and work practices, so it is unfortunate that you had a contrary opinion. We strive to maintain a healthy work life balance for all of our employees, and reinforce that regularly.
      5.0
      Apr 8, 2021

      Awesome company, great culture

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Colleagues are smart and awesome - Company culture is great - Good Work-life balance - Free breakfast & lunch, free snacks & coffee

      Cons

      - For software engineers, sometimes not given enough time to fully polish a feature before go online. We often ship with MVPs due to time limitation.

      Viewing 271 - 273 of 1,372 Reviews
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      ReviewsTripadvisor reviews

      Glassdoor has 1,692 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.