TruStage reviews

3.0

45% would recommend to a friend

(757 total reviews)
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Terrance Williams

38% approve of CEO

28% positive business outlook

TruStage has an employee rating of 3.0 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

757 reviews
5.0
Sep 7, 2025

Great experience!

Recommend
CEO approval
Business Outlook

Pros

Very supportive and educational interning experience.

Cons

Work can become repetitive but still interesting

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TruStage Response
9mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our team and found them to be knowledgeable and supportive. committed to creating an environment where employees can grow, and your perspective is valuable in guiding those efforts.
4.0
Aug 6, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Flexibility around work schedule and culture

Cons

Sometimes things get hectic and not sure exactly which direction we’re headed. But all in all a great place to work

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TruStage Response
10mo
Thank you for sharing your experience with us! We’re glad to hear you value the flexibility and culture. We also understand that things can occasionally get hectic, and we appreciate your honesty about wanting more clarity in direction. Your feedback helps us continue improving communication so everyone feels aligned, even during busy times. We’re happy you consider this a great place to work and look forward to building on that together.
2.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Teammates - Fully remote for call center employees

Cons

- Outdated systems - The fact that you need to access 5 different systems to complete a simple task. - Constant system crashes - Micro managed scheduling - Overzealous QA - Extremely rude callers - Archaic billing system (3 days for a payment to come out of an account in 2025?) - Tedious repetitive work - Products that are very expensive, lack options compared to competitors. - Technology lacking in policy application taking.

Viewing 37 - 39 of 757 Reviews

Glassdoor has 892 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.