TruStage reviews

3.0

45% would recommend to a friend

(757 total reviews)
avatar

Terrance Williams

38% approve of CEO

28% positive business outlook

TruStage has an employee rating of 3.0 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

757 reviews
2.0
Apr 11, 2014

It's Management vs. the Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does a lot of good for the Credit Union industry. We have helped support a lot of struggling institutions, and frequently provide very good customer service. The company also has very good benefits and retirement/pension options.

Cons

Stuck in the past. There are a lot of egos in the management level. People are not willing to admit to mistakes, and in the past year, the culture has eroded completely. Several people have left or been forced to leave due to vendettas. Sr. management is not willing to admit that the team leaders hired are a toxic element in the company.

4.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn the ins and outs of the credit union and insurance industry. Some staff stay for 25+ years! Company cares about the credit unions and the members they serve.

Cons

Constantly changing environment. Employees are often left in the dark about the direction or rationale for organizational changes and allowed very little input into the process. Frequent management turnover and constantly changing priorities.

2.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Very nice environment. Available eating, meeting areas throughout the facility. Certain Departments are extremely helpful, others are just in their own world.

Cons

Don't really know what they want as an end result. Team members are not always on the same page. There is a large experience disparity between those that have been at CUNA for a long period and new personnel. Expectations are vague all around.

Viewing 679 - 681 of 757 Reviews

Glassdoor has 892 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.