TruStage reviews

3.0

47% would recommend to a friend

(757 total reviews)
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Terrance Williams

39% approve of CEO

28% positive business outlook

TruStage has an employee rating of 3.0 out of 5 stars, based on 757 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

757 reviews
3.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, flexible schedule

Cons

Frequent organizational changes have caused significant stress and uncertainty

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TruStage Response
3w
Thank you for your feedback. We’re glad to hear you value the compensation, benefits and flexibility. We also understand that changes can create stress and uncertainty. We appreciate you sharing your feedback as we continue working to improve employee experience.
2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

1.0
Apr 9, 2026

Went downhill quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still some leaders left who genuinely care and want to make things better for their teams and peers.

Cons

I am a long-tenured employer and the culture, employee engagement, and general sentiment has completely eroded over the last 2 years. There continues to be ongoing eliminations and endless org changes that leave employees in a perpetual state of unease and chaos. Senior leadership may think they’re being more transparent in their communications, but most everything is tone deaf and out of touch with actual employee sentiment. Leadership talks about accountability, but take none for the decisions they make and how it impacts the employees, many with tenure far beyond anyone in senior leadership. If any accountability is taken, it’s inauthentic business jargon devoid of emotion and acknowledgment. This feels like TruStage is just a stepping stone for many senior leaders, and they’ll leave before the company falls apart leaving those left stranded.

Viewing 10 - 12 of 757 Reviews

Glassdoor has 892 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.