Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 27 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "There is a good work life balance and they're very diverse." ((in 16 reviews)); "Also work from home, but if you do go to the office, it's very pet friendly." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 22 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "low salary" ((in 11 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 10 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

4.0

Apr 23, 2023

Decent pay if coming from vet med

Medical records coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, bonus opportunities, performance based raised, RSUs offered

Cons

No annual reviews or cost of living raises, no 401k match, value of RSU benefit dependent on how company stock is performing, which can vary

Trupanion Response

3y

Thanks for your review! We're glad to hear that you have been enjoying our benefits packages and the compensation model for the sales team. If you ever have any questions or feedback, please don't hesitate to reach out to PeopleOps@Trupanion.com!

4.0

Mar 28, 2023

More

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Used to be cool before the change

Cons

Too money driven and not enough pet drive.

Trupanion Response

3y

Thanks for the 4-star review! Our product is here to help pet parents afford medical care and one of our priorities is to provide the highest value proposition in the industry. That being said, I encourage you please continue to be vocal and advocate for our members. If you haven't done so already, sharing your thoughts on TruFeedback will get your concerns right to the desk of the folks who can shape future company decisions. Our DEI Committee is also always open to new members who are willing to put in the work to help us continue to improve as a company.

5.0

Jan 7, 2023

Amazing transparency and mission

Territory partner associate

Recommend

CEO approval

Business Outlook

Pros

Truly committed to pets and vets!

Cons

Facing a lack of knowledge of the benefits of insurance by American Pet owners

Trupanion Response

3y

Thanks for your review! We love to hear from our field sales group and that you are aligned with our mission to help pets. We definitely recognize the challenge with education and that is why your role is so important to Trupanion's success. Thanks for representing Trupanion!

Viewing 310 - 312 of 428 Reviews

Jobs at Trupanion

Enterprise Software Architect

Finance Operations Analyst

Finance Operations Analyst

Manufacturing Engineer

Trupanion

Trupanion reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent pay if coming from vet med

More

Amazing transparency and mission

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