Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 15 reviews)); "Work from home, flexible hours, great insurance." ((in 15 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 18 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Feb 8, 2019

A company that does everything right!

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Awesome coworkers -Amazing and transparent management -Amazing benefits ie. bringing your dog to work (who doesn't love that?) health insurance, paid leave, paid bus passes, being able to work from home regularly after your first six months. There's a lot more but those are the perks I enjoy most. Oh and 4 weeks PTO front loaded is pretty awesome too. -A data driven company steered in the right direction with well equipped leadership. -Well implemented tools that assist workers to get their jobs done efficiently and effectively. -Thorough on boarding and training that helps prepare staff to perform in their respective roles. -A ton of opportunity to move up with-in the company. They prefer to promote within. -Open minded and accepting atmosphere for all people from different walks of life.

Cons

None really that I can think of! I love my job and I love everything Trupanion stands for!

Trupanion Response

7y

We're so happy you're so happy!

5.0

Jan 4, 2019

Absolutely love it.

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

I’ve never felt so valued as an employee. Managers are constantly checking in and making sure you feel heard. All sorts of bonus’ and reward systems built in to benefit you. Everyone’s insanely nice and the dogs in the office are a constant comfort. Hard to have a bad day when you’re surrounded by puppers! :) The job itself is fairly enjoyable as well. There’s a lot of room for critical thinking and empathy. The call center is not scripted so it gives you a lot of room to be yourself.

Cons

The training period is very long. I understand it because there’s a lot of information to take in but I wish I’d been warned a bit more about the 2+ months of training. Like others, I also feel the salary is bit low. We do really difficult work and it would be nice to be compensated a bit more w/o having to rely on fluctuating bonus’. Or at least a bit more transparency about what to expect in terms of salary.

Trupanion Response

7y

Thank you for sharing this feedback!

5.0

Dec 31, 2018

Best Place for Animal Lovers

Claims

Recommend

CEO approval

Business Outlook

Pros

Great office environment and happy coworkers, open door policy to every manager (even CEO), huge potential to move up and around the company, great benefits and pets in the office. Ability to work anytime 24/7 and choose your own schedule. Large bonus potential and above average pay.

Cons

No remote training and they are based in Seattle/Vancouver.

Trupanion Response

7y

Thanks for your post! We're actually actively working on remote training options.

Viewing 313 - 315 of 427 Reviews

Jobs at Trupanion

Accounts Payable & Accounts Receivable Specialist

Finance Operations Analyst

Accounts Payable & Accounts Receivable Specialist

Finance Operations Analyst

Trupanion

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A company that does everything right!

Absolutely love it.

Best Place for Animal Lovers

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