Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 20 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

4.0

Mar 8, 2018

Customer Acquisition Specialist

Customer acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Ability to take on lots of responsibility Company is growing well and has a bright future Good culture Good work/life balance

Cons

Flat hierarchy. Not much vertical movement Low pay compared to rest of industry

5.0

Jan 28, 2018

Very good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved it. It was very fun to work

Cons

Nothing. Everything was always organized

5.0

Jan 1, 2018

Best company I have ever worked for!

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Every day is a new challenge at Trupanion, I love getting the chance to help other pet lovers get the best care for their pets. Not to mention there are many pets in the office!

Cons

Getting used to a louder office was tough for me, but everyone is so friendly and helpful the adjustment was worth it.

Viewing 328 - 330 of 427 Reviews

Jobs at Trupanion

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