Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 15 reviews)); "Work from home, flexible hours, great insurance." ((in 15 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 18 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Nov 17, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are awesome! The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call

Cons

Low pay, low pay, low pay

2.0

Nov 14, 2017

call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

allowed to bring pets to work.

Cons

low pay, no room for promotion.

2.0

Oct 28, 2017

Experiences at Trupanion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, nice office, decent location.

Cons

-Advancement opportunities are decided on essentially a popularity contest -New positions are created for the favorites who don't fit elsewhere -Hardworking employees get the shaft -Minimal support from middle management -Upper management talks big about how much they care but does a poor job showing it -Call center is a revolving door -Abysmal pay for Seattle in 2017 -CEO doesn't believe in cost of living adjustments to pay

Viewing 334 - 336 of 427 Reviews

Jobs at Trupanion

Learning & Development Program Lead, Sales Experience

Learning & Development Partner

Automated Quality Assurance Engineer

Finance Operations Analyst