Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 31 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Work from home, flexible hours, great insurance." ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 26 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Feb 12, 2019

Amazing Company!

Claims training and quality assurance manager

Recommend

CEO approval

Business Outlook

Pros

Pets in the office Sabbatical at 5 years Positive work environment Onsite daycare Good benefits Work from home

Cons

Georgetown/Seattle office Lack of parking Limited remote training

Trupanion Response

Thanks for taking time to share your team member experience. More remote training options is on the radar, especially considering our growth (as you point out).

4.0

Dec 20, 2018

Happy here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, you can bring your cat/dog to work, free daycare

Cons

Lack of communication between departments, salaries are low for the Seattle area

Trupanion Response

Thanks for posting this review. We are glad you are happy here and want you to stay happy! Improving communication between teams is a priority for us, which is one of the reasons we hired a full-time internal communications person in November. If you have ideas you'd like to share on this front, reach out to Allison Krieger.

5.0

Sep 21, 2018

BEST COMPANY TO WORK FOR !!!!!

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

The best company I have ever worked for

Cons

none really. It is a good a company to work for

Trupanion Response

Thank you! That is our goal!!!

Viewing 379 - 381 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

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Customer Retention Specialist (Pacific Time Hours)

Operations & Automation Partner

Manufacturing Engineer

Veterinary Sales Associate - Anchorage, AK

Anchorage, AK

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