Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

4.0

Apr 24, 2016

Child Care Director

Director

Recommend

CEO approval

Business Outlook

Pros

They believe in caring for animals and people's pets and value the importance of having pet insurance.

Cons

Some management decisions may have been better handled with respect to outsourcing decisions and being inclusive with the employees it would affect.

4.0

Apr 5, 2016

Customer Care Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good crowd of people, bring pets to work

Cons

Management is shifting, turning into more of a call center

5.0

Dec 2, 2015

Career growth and ANIMALS!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you are passionate about helping animals and you are highly driven and flexible with change, Trupanion in an amazing place to work! I started here entry level 5+ years ago and have worked my way to a manager level obtaining an invaluable skill set. From my experience, there are endless opportunities for career advancement, and you can bring your dog, cat, and kid to work!

Cons

Fast growth can come with poor planning. I think we're getting better at it, but there have definitely been some growth pains.

Trupanion Response

10y

We appreciate the feedback! Thank you for taking the time to leave a review here and for all your hard work!

Viewing 391 - 393 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

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Customer Retention Specialist (Pacific Time Hours)

Operations & Automation Partner

French Bilingual, Partner Support Coordinator

Veterinary Sales Associate - Anchorage, AK

Anchorage, AK

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