Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 68 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

3.0

Aug 26, 2013

Seems fine at first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bringing your dog to work

Cons

Management is shady. One particular manager is extremely deceptive and has a lot of power. Use caution if you plan on staying a while.

3.0

Jul 19, 2013

Immature in more ways than one

Claims

Recommend

CEO approval

Business Outlook

Pros

Bring your pet to work with you. Prospects for continued growth are good but profitability remains elusive. Flexible work environment. People believe in the mission to provide healthcare for pets. Very un-insurance like on purpose... more like I would imagine a start-up high-tech company to be like.

Cons

Caught between worlds with an identity crisis. On one hand, "be yourself" mantra and dress any way you please is a little over done. I know other companies are doing the same thing but if you believe some semblance of respectful attire makes for a better work environment then this is not the place for you. Ripped jeans, major cleavage, dirty t-shirts, exposed tramp stamp tattoos and body piercings. No ways meaning to be judgmental personally as many people are comfortable with that, but there are those who prefer to work in a more professional environment. Sure, with the pets you do get hair and occasional accidents near your desk. A little schizo in that managers try to be hip and cool but then go overboard with the quarterly objectives and all of that non-sense. "F" bombs everywhere. Not an overly friendly place to work.

5.0

May 13, 2013

Awesome

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Everyday has a new adventure.

Cons

Lots of fur. Bring lint brush. :)

Viewing 424 - 426 of 427 Reviews

Jobs at Trupanion

Accounts Payable & Accounts Receivable Specialist

Operational Accountant

Customer Retention Specialist (Pacific Time Hours)

Finance Operations Analyst

Inbound Sales Specialist - (Pacific Time Hours)